[MYPLANTSUPPORT-12] PW Created: 12/Sep/11  Updated: 13/Sep/11

Status: In Progress
Project: My-Plant Support
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Major
Reporter: Zhiwu Zhang Assignee: Stephen Mock
Resolution: Unresolved Votes: 0
Labels: None


 Description   

I was not able to reset my PW. Could you help?

Thanks,

Zhiwu



 Comments   
Comment by Stephen Mock [ 12/Sep/11 ]

Emailed user link to:
https://auth.iplantcollaborative.org/account_management/request_reset.py

asking if they'd tried at that URL.

Comment by Stephen Mock [ 12/Sep/11 ]

Hi Zhiwu,

Did you try to reset it at this URL?

https://auth.iplantcollaborative.org/account_management/request_reset.py

Thanks!

Steve

On Sep 12, 2011, at 8:09 PM, Zhiwu Zhang wrote:

I was not able to reset my PW. Could you help?

Thanks,

Zhiwu

Comment by Edwin Skidmore [ 13/Sep/11 ]

Hi Zhiwu,

The password reset link should work for you now.

https://auth.iplantcollaborative.org/account_management/request_reset.py

Let us know if you continue to have issues.

Thanks,
Edwin

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