[MYPLANTSUPPORT-10] Issue when going to my-plant.org Created: 13/Jun/11  Updated: 27/Oct/11  Resolved: 27/Oct/11

Status: Resolved
Project: My-Plant Support
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Task Priority: Major
Reporter: James McConnell Assignee: Edwin Skidmore
Resolution: Fixed Votes: 0
Labels: None


 Description   

E-mail address is missing. Please contact your Shibboleth administrator!
warning: strtr() [function.strtr]: The second argument is not an array in /var/www/html/modules/syslog/syslog.module on line 113.
E-mail address is missing. Please contact your Shibboleth administrator!
warning: strtr() [function.strtr]: The second argument is not an array in /var/www/html/modules/syslog/syslog.module on line 113.
Hi.

I get the above errors whe I go to the site. I got the messages with both Firefox and Safari.
Jim McConnell



 Comments   
Comment by Matthew Hanlon [ 13/Jun/11 ]

Are we sure that Shibboleth is correctly passing the email back to My-Plant? I cannot find record of this user in the My-Plant database, so I am guessing that they have not logged in to My-Plant before?

Comment by Edwin Skidmore [ 14/Jun/11 ]

Hi James,

Could you try to login to my-plant.org again and let us know if you're still having this problem? It may have been network anomalies yesterday that caused this problem.

Thank you,
Edwin

Comment by James McConnell [ 14/Jun/11 ]

Edwin,
When I attempted to login, I used my stored login, but it is not recognizing the name field. It logged in with just the password. After that I still get the error. The error continues even after closing the window and changing to another browser.
Jim

E-mail address is missing. Please contact your Shibboleth administrator!
warning: strtr() [function.strtr]: The second argument is not an array in /var/www/html/modules/syslog/syslog.module on line 113.
On Jun 15, 2011, at 2:24 AM, Edwin Skidmore (JIRA) wrote:

>
> [ https://pods.iplantcollaborative.org/jira/browse/MYPLANTSUPPORT-10?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=19372#action_19372 ]
>
> Edwin Skidmore commented on MYPLANTSUPPORT-10:
> ----------------------------------------------
>
> Hi James,
>
> Could you try to login to my-plant.org again and let us know if you're still having this problem? It may have been network anomalies yesterday that caused this problem.
>
> Thank you,
> Edwin
>
>> Issue when going to my-plant.org
>> --------------------------------
>>
>> Key: MYPLANTSUPPORT-10
>> URL: https://pods.iplantcollaborative.org/jira/browse/MYPLANTSUPPORT-10
>> Project: My-Plant Support
>> Issue Type: Task
>> Reporter: James McConnell
>> Assignee: Edwin Skidmore
>>
>> E-mail address is missing. Please contact your Shibboleth administrator!
>> warning: strtr() [function.strtr]: The second argument is not an array in /var/www/html/modules/syslog/syslog.module on line 113.
>> E-mail address is missing. Please contact your Shibboleth administrator!
>> warning: strtr() [function.strtr]: The second argument is not an array in /var/www/html/modules/syslog/syslog.module on line 113.
>> Hi.
>> I get the above errors whe I go to the site. I got the messages with both Firefox and Safari.
>> Jim McConnell
>
> –
> This message is automatically generated by JIRA.
> -
> If you think it was sent incorrectly contact one of the administrators: https://pods.iplantcollaborative.org/jira/secure/Administrators.jspa
> -
> For more information on JIRA, see: http://www.atlassian.com/software/jira
>
>
>
>

Comment by Edwin Skidmore [ 14/Jun/11 ]

Hi Jim,

I want to confirm that the URL for the login page is (after you click on the "My-Plant Login" link or "Log in" tab and are redirected to a new page):

https://auth.iplantcollaborative.org/idp/Authn/UserPassword

Also, the username you are using to login is:

guamplantman

Thanks,
Edwin

Comment by Matthew Hanlon [ 27/Oct/11 ]

Since there were no further updates I assume this issue has been resolved.

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